We take your privacy very seriously, and this privacy statement explains how Zokozy (collectively "we" or "us") collects, uses, shares and processes your information.
Collection and Use of Personal Data
Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymous data that is linked to information that can be used to identify you directly or indirectly. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer allow us, either in combination with other information or otherwise, to identify you.
Promoting safety and security
We adhere to the principles of lawfulness, legitimacy, and transparency, use and process the least amount of data within a limited scope, and take technical and administrative measures to protect data security. We use personal data to help verify user accounts and activity, as well as to promote safety and security, for example by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping to ensure the safety of our products and services.
Below is a description of the types of personal data we may collect and how we may use it:
What personal data do we collect
Ⅰ. Data you provide:
We collect the personal data you provide when you use our products and services or interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as your billing, shipping, and contact information.
Ⅱ. Data about the use of our services and products:
When you visit our website/app, we may collect data about the type of device you use, your device's unique identifier, your device's IP address, your operating system, the type of web browser you use, usage information, diagnostic information, and location information from or on the computers, phones or other devices on which you install or access our products or services. Where applicable, our services may use GPS, your IP address, and other technologies to determine the approximate location of a device to enable us to improve our products and services.
How we use your personal information
In general, we use personal data to provide, improve and develop our products and services, to communicate with you, to provide targeted advertising and services, and to protect us and our customers.
Ⅰ. To provide, improve and develop our products and services:
We use personal data to help us provide, improve and develop our products, services, and advertisements. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in providing products and services to you and ensuring business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain additional data about how we use personal data, so we encourage you to read those rules carefully before participating.
Ⅱ. Communicating with you:
Subject to your prior express consent, we may use personal data to send you marketing communications relating to our own products and services, communicate with you about your account or transactions, and inform you of our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to unsubscribe. We may also use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third-party partners who may send you marketing communications relating to their products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.
NOTE: For any of the uses of your data described above that require your prior express consent, please note that you may withdraw your consent by contacting us.
Definition of "cookies
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this cookie statement, we refer to all of these technologies as "cookies.
Disclosure of Personal Data
We make certain personal data available to strategic partners who work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
Disclosure or storage, transfer, and processing of data
Ⅰ. Compliance with legal obligations:
Due to mandatory laws of the European Economic Area or the country in which the user resides, certain legal acts exist or have occurred and certain legal obligations must be met. Processing of Personal Data of EEA Residents --- As described below, if you reside in the European Economic Area (EEA), our processing of your Personal Data will be legitimized: whenever we need your consent to process your Personal Data, such processing will be justified in accordance with Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").
Ⅱ. For the purpose of reasonable implementation or enforcement of this Article:
We may share personal data with any of our affiliates. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, sale, or assignment of all or part of our business, including in connection with a bankruptcy or similar proceeding, we may transfer all personal data to the applicable third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or our users.
Ⅲ. Legal compliance and security or to protect other rights.
It may be necessary - by law, legal process, litigation, and/or requests from public and governmental authorities in or outside your country of residence - for us to disclose personal data. We may also disclose personal data if we determine that for national security, law enforcement, or other matters of public importance, disclosure is necessary or appropriate.
We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You can file a complaint with the competent data protection authority regarding the processing of your personal data. To protect the confidentiality and security of your personal data, we may request data from you to enable us to confirm your identity and your right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements permit or require us to refuse to provide or delete all or part of the personal data we maintain. You may contact us to exercise your rights. We will respond to your request within a reasonable time, and in any event within 30 days.
Third-Party Websites and Services
Data Security, Integrity and Retention
We use reasonable technical, administrative, and physical security measures designed to protect and prevent unauthorized access to your data and to properly use the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes described in this privacy statement unless a longer retention period is required or permitted by law.
Changes to this Privacy Statement
We may periodically modify this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the privacy statement means that you accept the revised privacy statement. If you do not agree to the revised Privacy Statement, please do not use our products or services and contact us to close any account you have created.